Are shutters made to measure?
Yes. The Shutter Shop supplies custom-made shutters built to the dimensions and specification agreed for your windows, whether you measure yourself and buy online or our surveyor measures for you.
Can you measure and install them for me?
Yes. Our full service includes a free home survey, design guidance, precise measuring and professional installation, and we send you a no-obligation quote before you decide.
Can I install shutters myself?
Yes. Full height, tier-on-tier and café-style shutters are available through our online design and buy service, with a measuring guide to help you measure and install. Bay and shaped windows are supplied through our measure and fit service.
How long are shutters guaranteed for?
Shutters from The Shutter Shop are guaranteed for 5 years. If you have a question about your guarantee, our team is happy to help.
Which shutter materials do you offer?
We offer seven shutter ranges: Antigua MDF, Bermuda ABS, Java waterproof, Cuba basswood, Hawaii hardwood, Fiji premium hardwood and Portchester aluminium security shutters. Each range page explains its construction, colours and louvre options.
What are the parts of a shutter called?
A shutter panel is made up of two vertical stiles, horizontal rails at the top and bottom, the louvres that tilt to control light, and a tilt rod that moves the louvres together. The mouse hole is the small notch in the top rail where the tilt rod rests when the louvres are closed.
Which louvre sizes are available?
Louvres come in sizes from 47mm to 114mm, or you can choose a solid panel. If you are buying online you can choose 64mm, 76mm or 89mm. Wider louvres admit more light and look more contemporary; narrower louvres give a more traditional finish.
What is the difference between central, hidden and offset tilt rods?
A central tilt rod runs down the middle of the louvres for a traditional look. A hidden tilt rod sits at the back edge of the louvres for a clean, uninterrupted view, and an offset tilt rod is set to one side of the panel.
Which frame will my shutters have?
The frame profile decides how your shutters sit in or around the window recess. Profiles include Insert L, Bullnose Z and Camber Deco, and our surveyor recommends the right frame for each window during your free survey. Our mounting options guide explains inside and outside mount frames in detail.
Can I have solid shutters instead of louvres?
Yes. Solid panels give full privacy and block more light. You can combine louvres with a solid base, or choose fully solid Solid Raised or Solid Shaker panels.
Where can I find full technical specifications?
The detailed specification for each range, including tracks, venetian and skylight blinds, can be downloaded as a PDF from the specifications section of this page.
Can I see colours and materials before I order?
Yes. You can order free colour samples to see colours in your own light, or visit our showroom at 102 Waterford Road, Fulham, London SW6 2HA to see larger samples. Smaller sample panels are brought to survey.